Allan Malcomson

Bio:

We’ve all endured the hunt for help in retail—whether it’s a locked display, an unmanned "self" checkout, or a messy aisle. Retailers lose sales and loyalty when stores aren’t responsive.

 Let’s be honest—the in-store shopping experience hasn’t evolved in decades (sorry, self-checkouts), and it can be terrible.

 Many retailers, restaurant owners, and grocers are still using the same tools they relied on 10 years ago—but now with fewer human resources due to mounting cost pressures. We need technology to deploy helpful staff at the point of need, driving additional sales from the customers already in stores.

 50% of customers walk out without making a purchase—capturing even 1% more translates into significant top-line revenue while creating happier customers (and fewer Amazon packages).

 As CEO of Meerby for over three years, my mission is to make in-store shopping effortless, engaging, and profitable by ensuring customers get the help they need, exactly when and where they need it. Our intelligent workforce management platform optimizes staff deployment for customer requests, cashier backup, and operational tasks—turning service gaps into revenue opportunities.

 My expertise in problem-solving and organizational consulting has been pivotal in shaping Meerby’s trajectory toward operational excellence. Our organization thrives on a commitment to improving sales conversion, staff communication, training and emergency protocols—all while staying true to our promise of leaving the retail environment better than we found it.

 We are retailers building technology for retailers. We’ve lived these challenges and built Meerby as your all-in-one sales conversion and manager companion.

 Book an appointment — I love to talk retail, merchandising, supply chain, wage management, retention tools, and how these verticals impact the most important thing: customer experience.